Silent Tree Music - Song Lyrics
( Outsourcing offshoring song lyrics )
Copyright © 2006 - MickTerry.com
On YouTube, performed LIVE by MICK TERRY (soon!)
There's a certain singsong-y rhythm
that I love about your voice.
After all, I've seen Short Circuit five or six times.
But the info I've been given
keeps on falling in a void,
and it doesn't connect through your dialect
and it's lost across the line.
half way 'round the globe.
Why should it bother me?
It'll lessen our labor load.
Our companies buy it cheap.
If it saves a dime on the bottom line,
how could it impact me?
And it's not just a one-way stumble.
You have had your problems, too.
I keep spelling out my address over again.
When I tell you about my trouble,
you get even more confused.
& it's seeming to me that it just might be
I know less than I knew then.
I don't speak Indian. It's hard to understand
the techno-babble you're giving me.
I can't quite comprehend.
Your accent's pretty heavy. My brain is pretty thick.
I don't speak Indian and you speak pretty quick.
And it's not that you've got the knowledge.
You keep putting me on hold
as you search your books and manuals without a clue.
As I'm waiting for your wrong answer,
my boss' memo hits me cold:
through an internal rout, in two weeks I'm out,
& my job is going to you.
Copyright © 2006 MICK TERRY Silent Tree Music All rights reserved
[ Reprinted here by permission of the composer-lyricist ] BMI
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Brier Patch Ramble Magazine (Ain't Poetry, Dammit!) 9-1-11
Indian high-tech call centers ?
Mick Terry laid off from Los Angeles Times along with 150 others,
then another 100+ the following week,
not to mention several hundred others already gone & more to follow.
The morning of his layoff, MT's manager had assured him
& the few remaining people in his whole department
that none of them would be laid off.
(The manager had not been informed that the layoffs that week
were being done randomly.)
This song written after layoffs of Advertising Art
& then IT Departments at Los Angeles Times
in drastic cost-cutting moves by outsourcing to India.
After a few months, the American managers of the art company
in India came to the only four remaining artists at LA Times,
begging for help because they admittedly
did not know what the hell they were doing.
After only a few months more, LA Times canceled that contract
due to total ineptitude, changing to a company in the Philipines.
Immediately after the IT Department was outsourced,
getting any tech problem resolved typically took 1 1/2 hours,
language barriers, incompetance & beurocratic red-tape
being only a few of the problems.
To other foreign language song lyrics:
To other technology song lyrics: LIFE.com
To other work song lyrics: TOUGH JOB
IT'S JUST A JOB
A PIRATE'S LIFE
AMONG THE RANKS
NO PITY PARTY HERE
PLAYING TOY SOLDIERS
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